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The Controller doesn't react. How can I reboot it?


When the Controller no longer reacts to finger touch or turning the volume control:

  • First switch off the device by pushing and holding the On/Off button for at least 10 seconds.
  • Now, briefly press the On/Off button. After approximately two seconds the Raumfeld Logo is displayed and the Controller is started.


Should the Controller still not react, the battery may need to be recharged (see Charging the Raumfeld Controller).

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Speak to Our Service Team


If you have any questions about our products, the purchasing process, or you need technical support, our service team is here to help.

You can contact our Service center per email:

raumfeld@teufelaudio.com.

Alternatively you can contact us per telephone:

00 8000-200 300 40

We are looking forward to your call.